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Blackboard supports four primary browsers for Learn releases. To learn more about Blackboard's general browser support policy, see Browser Support Policy.

Desktop Browser Support

Please see the support page on http://www.blackboard.com for information on currently support browsers

Java and Other Browser Plugins

A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. The following features have plugin requirements:

  • Multiple file uploads in Course Files and Content Collection requires the Java Runtime Environment  (JRE) from Oracle enabled as a browser plugin. The single file upload tool does not have this requirement. The upload applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired. 
  • The Virtual Classroom Tools in courses require the JRE from Oracle enabled as a browser plugin. The Virtual Classroom applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired. 
  • The Meeting Room and Blackboard Collaborate synchronous communication features, available via Building Block, require the JRE for access to the rooms, but do not require the browser plugin. Blackboard also has additional information about how Blackboard Collaborate uses Java in the Blackboard Collaborate Support Portal.
  • The Record from Webcam feature of the Content Editor requires the Flash Player browser plugin from Adobe to successfully save the recordings to YouTube.

JRE version 7 is the recommended version for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.

Adobe Flash Player version 11 is the recommended version of the Adobe Flash Player plugin, but the YouTube service ultimately determines the version required for this plugin. 

Unsupported Systems

  • Chromebook / Chrome OS are not supported due to their inability to run Java.

Known Issues

  • Internet Explorer is not recommended for Blackboard use by Missouri State due to compatibility issues. 
  • On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above.

For questions or comments, contact the Computer Services Help Desk
HelpDesk@MissouriState.edu
417-836-5891