Argos Frequently Asked Questions

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Questions

• How do I get access to Argos?
  • If you only want to run reports, then just send a request for Argos Report Viewer access to qdug@missouristate.edu.  If you want to write your own reports, the first step is to register for the Argos Report Writing class.  You'll get your Argos access when you attend the class.  You can also register for the Argos Datablock Design class and get your access then.  The recommended way is to take the report writing class first.

• How do I request access to data?
  • You must have your supervisor send a request to qdug@missouristate.edu that you be given query access to the data you need.  If the request is for "live" Banner data, then the business need must be included.  This request will be forwarded to the data owner of the data requested.  The data owner will then approve or disapprove the request.  When an approval is made, then the access to the data will be granted.
    
    
• When I try to run Argos on a machine running Windows XP, nothing happens.  What's wrong?
  • If you're using Windows XP, then you probably don't have Administrative rights on the computer that you're using, so the ActiveX control won't install. Contact the Computer Services Help Desk to have someone with the proper authority to install it for you. Once the ActiveX control is installed, you will be able to run Argos normally.

• When I try to run Argos on a machine running Vista, nothing happens.  What's wrong?
  • Add http://drysdale.missouriste.edu to the list of Trusted Sites in Internet Explorer. To do this, one needs to 
    click Tools, Internet Options, open the Security tab, click green Trusted Sites check-mark, then click the Sites
    button. Then, uncheck the box that says "Require server verification (https://) for all sites in this zone" and type
    http://drysdale.missouristate.edu into the "Add this website to the zone:" text box and click Add. After that, click "Close" and "OK.".
    
    
• Why is there a second login after I execute a report?
  • When you execute a report and it ask you to login again, it is asking for access to the database. Depending on the report you are trying to access, the login will most likely be a different username and password then your Argos sign in username and password. You can find out which username and password you need to use by looking at the datablocks prefix.
    • PROD- You will use your INB or Banner username and password.
    • ODSPROD- You will use your INB username and a password given to you by MIS.
    • PHOENIX - You will need to user your Phoenix username and password.

• What if I don't remember my database usernames and password?
  • If you have forgotten your username and password to access a certain report you may be able to figure it out by following these rules.
    • PROD - Your INB username is your first initial and last name or some variation(i.e. Jane Doe = jdoe). If you have forgotten your password then
      1. Go to CAMS-Change Password
      2. Click on the Change Banner password button
      3. Enter your Missouri State ID number or SSN.
      4. Enter your Missouri State Pin Number
      5. Leave the Banner instance at PROD
      6. Enter your Banner Login ID
      7. Enter a new password and type it twice. Make sure to follow all of the complexity requirements.
      8. Click Change Password.
    • ODSPROD - Your ODSPROD username is the same and your PROD username, it is your first initial and last name or some variation. If you are not sure what your ODSPROD password is you will need to contact at QDUG Administration
    • PHOENIX - Contact Operations if you have forgotten your username. If you have forgotten your password
      1. Go to CAMS-Change Password
      2. Click on the Change iSeries password button
      3. Enter your Missouri State ID number or SSN.
      4. Enter your Missouri State Pin Number.
      5. Enter your iSeries Login ID
      6. Enter a new password and type it twice. Make sure to follow all of the complexity requirements.
      7. Click Change Password.
         
         
• What does the "group assignments" on the new user request form mean?  Is this the same as data access?
  •  The group assignments refer to what Argos groups you need to be a member of.  Contact qdug@missouristate.edu for more information.

• How do I request a new datablock?
  •  Fill out the Datablock Request Form on this web site and forward it to qdug@missouristate.edu for processing.

• How do I become a datablock designer?
  •  You must take the Argos Datablock Design class.  It is recommended that you take the Argos Report Writing class first.

• What documentation is available?
  •  The available documentation for Argos is available on this web site.  This includes Missouri State developed documentation and also that from eVisions, the vendor of Argos.

• Where do I go to register for classes?
  • You need to go the QDUG web site classes page and see the schedule of what classes are available.

• What classes are available?
  •  You need to go the QDUG web site classes page and see the schedule of what classes are available.

• How do I get help with a report I'm writing?
  •  Attend one of the Argos open lab sessions.  See the QDUG classes page for the schedule.  No registration is needed.  Another way is to send an email to qdug@missouristate.edu.