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Error: Service Invocation Failed

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titleSolution

If you get this error message when attempting to access a Banner page, this could be because of the link you used to log into Admin Banner.

To resolve this error:

  1. SIgn out of Admin Banner.
  2. Log into the My Missouri State portal.
  3. Go to the Work Resources tab and find the Admin Banner portlet.
  4. Click the Admin Banner link and log in with your Database ID and Password.
  5. Access the Banner page again.
  6. If the message persists, contact the Help Desk.


Error: Cannot retrieve documents or log into BDMS

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If you are unable to retrieve documents from BDM from within Admn Banner, or you get this message when attempting to log into BDM Web Access, it could mean that your BDM and Database passwords are not synced.

To resolve, see How to Use BDM with Admin Banner on how to sync your passwords and work with BDM within Admin Banner.




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For questions or comments, contact the Computer Services Help Desk
HelpDesk@MissouriState.edu
417-836-5891