- This line was added.
- This line was removed.
- Formatting was changed.
|Table of Contents|
Error: Service Invocation Failed
If you get this error message when attempting to access a Banner page, this there could be because of the link you used to log into Admin Banner two reasons.
Solution #1 - You've used a bookmarked link outside of My MIssouri State.
To resolve this error:
Solution #2 - You've recently changed your Database password.
If you've recently changed your Database password, you may be getting this error until you sync your password with BDM. At this time, the only way to sync your Database and BDM passwords is in the old INB.
Error: Cannot retrieve documents or log into BDMS
If you are unable to retrieve documents from BDM from within Admn Banner, or you get this message when attempting to log into BDM Web Access, it could mean that your BDM and Database passwords are not synced.
To resolve, see How to Use BDM with Admin Banner on how to sync your passwords and work with BDM within Admin Banner.