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Problem

You are in My Missouri State and you receive an error that your web access has been denied or that you are required to enter a Self-Service Banner (SSB) PIN as shown below.

 

Solution

Please contact the Help Desk so that we can reset your Banner Pin, as this is something only we can fix. After we reset your pin you will need to completely log out, close out of your browser, and then log back in. This should restore you access to Banner.

 

This is a problem that is more likely to occur if you have any Peer to Peer software on your computer.

 


For questions or comments, contact the Computer Services Help Desk
HelpDesk@MissouriState.edu
417-836-5891