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Respondus Exam Author downloads and current license keys can be found in the Learning Management System Resources for Faculty organization. This can be found in Blackboard under the Community tab. License Key expired on July 31st of each year and must be reset by each user. For the new license key, see the Respondus Downloads area of the Learning Management System Resources for Faculty organization in Blackboard.

Downloading the program

Computer requirements

Operating System
Windows 10, 8, 7, Vista

32 MB RAM minimum

Hard Disk Space
10 MB of free hard disk space for program files

1024x768 or 1280x720 minimum resolution

Download Time
The file size is approximately 10 MB.

Installing the program

  1. Click the Respondus Setup file, and then click Run.

  2. On Respondus 4.0 Campus Wide InstallShield Wizard click Next.
  3. Accept the license agreement, and then click Next.
  4. Leave the destination folder settings and project folder settings at default, and then click Next.
  5. When you are finished with the wizard, click Install.

  6. The installation will also ask whether you want to install the Respondus Equation Editor. Go ahead and do so.

  7. When the installation is complete, click Finish to close the Wizard.

Starting the program

After you have installed the program, you will need to do an initial setup before you begin using Respondus.

Installation password

  1. Once Respondus is installed, start the program by double-clicking the Respondus 4.0 Campus-Wide icon that appears on your desktop.
  2. Activate your copy by entering the following information in the available boxes:
    1. Institution Name: Missouri State University
    2. Local Support Contact(s):
    3. Installation Password: This is found in the Blackboard Organization that you downloaded the software from.
  3. Click License.

Setting personality

When you first start using Respondus you will need to set the CMS Personality.

  1. From the Current Personality list, select Blackboard.

  2. Click OK.

Configure Respondus to Missouri State University's Blackboard server

  1. Under the Start tab, Open or Create a new Respondus file.

  2. Click the Preview & Publish tab.

  3. Click the Publish to Blackboard option and click the Publish Wizard button. 

  4. From the Choose Server list, select - add new server -.

  5. Select Yes, check for preconfigured server settings, and then click Next.

  6. Choose Bb SaaS and click OK.

  7. Complete the fields with your chosen name to remember the server. We recommend using Bb SaaS or something similar. Select Run connection test and click Next.

    If your BearPass ID Password is updated, you will also need to update it in Respondus.

  8. You will be prompted to login to Blackboard. Click Missouri State University BearPass to go to the login screen.

  9. Enter your BearPass Login; this is the same username and password you always use to login to Blackboard. Click Log in to proceed.

  10. Once you are logged in, click the Close After Login button in the top right corner.

  11. Click Next once the connection test is successfully completed.

  12. Click Finish.

  13. Click Next on the Publish Wizard. 

  14. You will be prompted to login again. Follow the steps in #8-10. 

  15. You are now connected to the MSU Blackboard server and your Blackboard courses should appear from the Choose Course list to publish your test or pool. Click Next to publish your exam to Blackboard.

  16. When the Publish process is successfully completed, click Finish to return to the Respondus options.

If you receive this error after setting up the server, when trying to publish an exam or retrieve questions from Blackboard, open Internet Explorer in the background and try again. You don’t have to use Internet Explorer for anything; it simply has to be open for this error to disappear. If this still doesn’t resolve the problem, see Troubleshooting Respondus Exam Author for further steps.

Problems with installation

If you have any problems with installation or configuration, contact the Computer Services Help Desk.


For questions or comments, contact the Computer Services Help Desk