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Some browser issues may require you to reset to default settings. These are the steps to do so.

This will clear all Firefox information, including bookmarks, history, settings, passwords, cache, cookies, and other information.

Step-by-step guide

  1. Click the menu button at the top right of your browser window.

  2. Click the question mark icon at the bottom of the menu.

  3. Click Troubleshooting Information.

  4. Near the top-right corner of the new page, click Reset Firefox.

  5. To confirm, click Reset Firefox.


For questions or comments, contact the Computer Services Help Desk