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This page is no longer being updated. Please refer to the Knowledge Base to view the most updated information.


Blackboard will not allow you access through and is giving you an error message.

Solution 1

Make changes to your browser:

  1. Clear cache from options or internet options or through settings (if using Chrome).
  2. Change browsers.
  3. Check saved passwords to ensure no old passwords are stored.
Solution 2

Check your Missouri State Account resources:

  1. Go to
  2. Sign in using Missouri State credentials.
  3. Click Get Resources.
  4. Ensure that there are no available resources in the Available Resources section.
Solution 3

Log in directly:

  1. Go to
  2. Enter your Missouri State credentials.
  3. Press Enter.

For questions or comments, contact the Computer Services Help Desk