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This page is no longer being updated. Please refer to the Knowledge Base to view the most updated information.

Problem

When I try to access Blackboard via the link in My Missouri State, it has me log in again at the Blackboard homepage. 

Solution

The single-sign-on connection from My Missouri State to Blackboard does not work if your password contains a space. You can either go directly to http://blackboard.missouristate.edu and sign in there with your password OR go to https://cams.missouristate.edu/selfservice/changepassword.aspx and change your password so that it does not contain a space.

Problem

 I can't login to Blackboard from the My Missouri State link.

Solution

Try these troubleshooting solutions:

  1. Try clearing the cache from the web browser. Here are some links on how to clear the cache on different browsers: Firefox, Google Chrome, Internet Explorer, and Edge
  2. Try different web browsers.
  3. Login at blackboard.missouristate.edu
  4. If you have just created your Bearpass account, Blackboard will not sync until the next midnight





For questions or comments, contact the Computer Services Help Desk
HelpDesk@MissouriState.edu
417-836-5891