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This page is no longer being updated. Please refer to the Knowledge Base to view the most updated information.


Students contact you saying that they're unable to see a Test / Discussion Board / Item / file in your course.

Solution 1: Can They Find It?

Is the content easily accessible in the course? Is the link on the Course Menu visible to users? If not, you'll want to make it so and communicate to your students where in your course the content can be located.

Solution 2: Student Preview

Use Student Preview mode to make sure the item is available and visible to students in your course.

Solution 3: Check Dates
Make sure that the item that the student is looking for has no "Date Restrictions" in it's settings. If it does and isn't supposed to, simply uncheck the box to the left of the "Disply after / until" option.
Solution 4: Adaptive Release?

Have you set Adaptive Release rules for the item? If so, has the student met all the criteria necessary to view it? You can use the Performance Dashboard to determine how far the student has come in fulfilling the criteria.

For questions or comments, contact the Computer Services Help Desk