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Many departments across campus utilize departmental mailboxes in addition to the personal mailboxes that exist for individuals. Occasionally, you may also have reason to add someone else's personal mailbox, such as if you are trying to view their calendar with edit permissions. There are two things that must be done in order to access an extra mailbox:

1. The person seeking access must be granted permission to view the mailbox. For departmental mailboxes, that person's supervisor will need to email the Computer Services Help Desk ( with the person's name, BearPass Login, and the name of the mailbox that they need access to. For someone's personal mailbox, the mailbox's owner will have to grant "folder visible" permissions first (see the "Changing Permissions" section of the "Sharing a Calendar..." article).
2. Setup the local Outlook profile to connect to the mailbox by using the instructions that follow.

In order to setup your local Outlook profile to connect to an additional mailbox, follow the below steps.

  1. Open Microsoft Outlook.
  2. Click the Tools menu, and then click Account Settings.

  3. In the Account Settings dialog box, select the E-mail tab. Select the relevant account (there will probably only be one), and then click the Change button.

  4. The Change E-mail Account dialog box should appear similarly to the example at the right. Click the More Settings button.

  5. In the Microsoft Exchange dialog box, select the Advanced tab, and then click the Add button.

  6. Type the name of the mailbox and click OK. You can also type a part of the mailbox name.

  7. If there are multiple mailboxes that begin with the character string you entered, you will get the Check Name dialog box. Simply select the appropriate mailbox, and then click OK if this happens.

  8. Click OK to close the Microsoft Exchange dialog box. In the Change E-mail Account window, click Next and then Finish. Close the Account Settings window and the mailbox should be listed on the left-hand side in your list of folders.


  1. What's with the macro errors at the bottom of this page?

    1. I just deleted those lines.

  2. Anonymous


  3. Anonymous

    how do i log in to this additional account in order to set rules for it?

  4. Unknown User (bdk545)

    What about adding these mailboxes via Apple Mail, or accessing these mailboxes via the new Exchange 2007 OWA?

    1. You can still access extra mailboxes via the Bearmail for Departments and Bearmail for Organizations sites, just as you previously could. As for Apple Mail... that's an excellent question!

  5. Perhaps we should include a discussion about adding the "Show From" button on this page, or one that this page links to.