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This guide is to help you change your password when it has expired or you are having issues with your account. University BearPass login account passwords expired every 120 days from the last password change. Typically alerts are sent to University email accounts when your password is about to expire and prompt you to change the password.

Step-by-step guide

Changing your Missouri State password using your current password

If your password has expired, even if you remember your old password, you will have to select the option stating "I don't remember my password" after selecting "Change Your Password" on the home page of cams.missouristate.edu

1. Go to cams.missouristate.edu.
2. Select Change Your Password.
   
   
   
3. Under Change Password Options, select Use my current password.
   
   
   
4. Enter your BearPass Login, old password, and the new password you've chosen. Then click Submit. Your BearPass Password is case sensitive, must be at least 8 characters long, and must contain 3 of the following: one capital letter, one lowercase letter, one number, one symbol.
   

You will be directed back to the Change Password Options page, and a highlighted line of text should appear at the top of the page that reads "Your Login password has been successfully changed."  
Go to my.missouristate.edu to login.

Changing your Missouri State password using your security questions

If you forgot your old password, or if your old password expired, you may choose to change your password by answering your security questions. If you haven't set up security questions, you will need to obtain a confirmation code to set them up.

1. Go to cams.missouristate.edu and select Change Your Password.
   
   
   
2. Under Change Password Options, select I don't remember my password.
   
   
   
3. Enter your BearPass Login and select Next.  
   
   
   
4. Your recovery (non-MSU) email address will be displayed. If the address is correct, click “Yes, send verification code” and go to Step 5; otherwise, click “No”. 
   
   
   
   If “No” is selected, contact the Computer Services Help Desk for assistance. You can either come in person to one of the Open-Access Computer Labs with your BearPass card or call the Help Desk's number on the screen. 

    

    

   Warning
   If no recovery address has been set up, you will see an error message directing you through the process to set one up.  You can do so by following these steps: How To Configure Your Account Recovery Options

   Once the problems are fixed, you will start from Step 1 again.

    

5.  An account recovery verification code was emailed to your recovery email address. Open a new tab in your browser (or a new browser window) to access that email account.  Open the email with the temporary verification code, which is valid for a short length of time. Copy the verification code.

    Go back to the browser tab with the "Change Your Password" page.

    

6. On the  “Change Your Password” page, you will be required to you to enter four (4) pieces of information. All answers are required.

   1. The answer to a randomly selected Security Question.
   2. Verification Code

   3. New Password
      Confirm New Password
      
      
      

      Tip
      If you do not remember the answer to the security question, you can rotate to different question by clicking Give me a different question.

      
      

   7. Click Submit. Your account password has been reset. 
   
   

You will be directed back to the Change Password Options page, and a highlighted line of text should appear at the top of the page that reads "Your Login password has been successfully changed." Go to my.missouristate.edu to login.

Changing your Missouri State password at an Open-Access Lab Help Desk

If you are having difficulty changing your password, you may come to a Help Desk to receive a temporary password that must be changed immediately.  Help Desks can be found in the following Open- Access Labs: Cheek Hall 0150, Glass Hall 0229, or Meyer Library 0105.