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I tried to change my password using security questions and received a yellow bar at the top of the page that says, "Your identity could not be verified."
This happens when you answer your security question incorrectly. Check your answers and then try again or select a different question.
Things to note about the answers:
Another problem may be that the user's cache contains bad data, and needs to be cleared.
Instructions for how to clear a browser's cache can be found under the Web Browsers page after choosing the correct browse
For questions or comments, contact the Computer Services Help DeskHelpDesk@MissouriState.edu417-836-5891