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Frequently Asked Questions

If you are experiencing issues with your Blackboard Collaborate session, visit Blackboard's Participant FAQ page for help.

How to Get Started in a Collaborate Session

To learn how to get started and navigate a Blackboard Collaborate Session, see Blackboard's Participant page.

How to Join a Collaborate Session

For instructions on joining a Collaborate session, please see Blackboard's Collaborate or Blackboard Collaborate Ultra. You will need to confirm with your instructor on which version of Blackboard Collaborate they are using.

How to Participate in a Collaborate Session Using Bb Student App

Check out Blackboard's Collaborate in Bb Student page for details on using Blackboard Collaborate in the Bb Student app.

How to be the Captioner in Your Collaborate Session

Go to Blackboard's Live Closed Captioning for details on Closed Captioning in a Blackboard Colalborate Session.

How to Give a Student Presentation in Collaborate

You can find documentation for giving presentations in Blackboard Collaborate on Blackboard's Share Content page.


For questions or comments, contact the Computer Services Help Desk

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