My desktop email does not receive emails.

I can't access my emails.

If you are getting a problem like this, it is most likely a setup or account issue.
  1. Shut down your computer and turn it back on again.
  2. Change your Office365 Education password at as it may have expired.
  3. Try removing and re-adding your account onto your email application by following our Experts Guide.

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For questions or comments, contact the Computer Services Help Desk