When you are having Adobe software deployed to your Mac, there are some steps you must take first so that Computer Services can properly deploy the software to your machine. You will need to create a local account on the machine and give it Remote Management privileges so that the software can be deployed and installed remotely from our Mac server.
Create a new Administrator user with your choice of name and password and enter in a Password Hint if you would like then click Create User
This will be the Username and Password that you will need to give to the support representative who is managing your install. It is recommended to keep a record of these credentials, then deliver them to the support person via telephone.
The user should now be listed under the Other Users section of the Users & Groups window. Click the lock to secure your changes and use the back arrow ( < ) to return to the System Preferences Window
Once the install of the Adobe software has been completed, you can come back to the Users and Groups area, unlock it, and delete the account by selecting it and clicking the " - " under Login Options. You are not required to keep the home folder for the local account on the machine if you wish to delete it at this time.