If your account recovery options have never been configured or Computer Services has cleared your security questions/account recovery e-mail, then you can follow the steps in this guide to get them set up once again and saved.
- Go to the website cams.missouristate.edu.
- Click Change Your Password.
- Click I don't remember my password.
- Enter your Bear Pass Login (eg. abc123). Click Submit.
- Click the link that says click to configure your account recovery options.
- Enter your Bear Pass Number (eg. M01234567). Click Next.
- Click the link that says I don't have a confirmation code.
- Enter your Bear Pass Number and last name. Click Next.
Send the Confirmation Code by clicking Send Code.
|If this is an e-mail you cannot access, click the button that says Use Alternate and enter your alternate e-mail address.|
Enter your first and last name, date of birth, primary street address, and primary phone number (you may leave the secondary phone number blank).
- If you receive the message Identity Verification Pending Your Identity Must Be Manually Reviewed you should check your e-mail for a message that will indicate which piece of information did not match our records which you will receive within one business day.
- If you receive this e-mail you can update your information by calling the office of registration (417-836-5520) or receive assistance by calling the Help Desk (417-836-5891) between 8am-5pm on Monday-Friday.
- Enter the Confirmation Code on the previous page.
- Answer all four security questions, which can each be adjusted by using the drop down menu and click Save.
- You will then be able to update the password following the steps in this guide: How to Change Your Password.